After the Update or Restore completes, set up your iPad. Your computer will try to reinstall the software without erasing your data. Wait while your computer downloads the software for your iPad. If the download takes more than 15 minutes and your iPad exits the recovery mode screen, let the download finish, then repeat step 3. When you see the option to Restore or Update, choose Update. Keep holding the button (or buttons) until you see the recovery mode screen:. For an iPad with a Home button: Press and hold both the Home and the top (or side) buttons at the same time. Press and quickly release the volume button farthest from the top button. For an iPad without a Home button: Press and quickly release the volume button closest to the top button. Keep your iPad connected and wait until the recovery mode screen appears:. As an alternative, you can click in the search box and type settings:about. 
If iTunes is already open, close it, then open it again. To check which version of Windows 10 is installed on a device, open Settings > System > About. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. On a Mac with macOS Catalina, open Finder. The Apple iPod Touch (7th generation) is still on the Apple website, but has been sold out for some time.
If you're using iTunes, make sure you have the latest version of iTunes.
Make sure that your Mac is up to date.
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