If you see Call Handling in the list, then your desk phone is integrated with Skype for Business. If you see Call Forwarding in the list, then Skype for Business is not set up to work through your desk phone. From the main Skype for Business window, click the gear icon ( ) to bring up the Options dialog.
There’s a really easy way to tell if your company has this enabled this functionality. This is a feature that your admin has to configure for your company.
If you need any of these Skype for Business features, then you should set up regular Skype for Business meeting that is not routed through your desk phone. And you won’t be able to add people to the call-this is a you-and-one-other-person scenario. Note: There are some things you can’t do in this scenario-like record your meeting, upload a PowerPoint or other file, use the Skype for Business video, Whiteboard, OneNote integration, and polling and Q&A features.
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